On the 21st of December 2015, I got a notification on LinkedIn from one of the directors of a certain company. In his email he stated “We are one of Africa’s leading mobile value added services companies with operations in Ghana, Kenya, Cameroon, and Nigeria. We’re looking to expand our product offering to include some mobile applications. I’ve been looking at your profile and have realized that you would be a good fit for our team”.

I don’t remember exactly where I was or what I was doing when I got this message but boy, was I thrilled! Anyway, I went for what would be a life changing interview and I got in. What followed, is history.

Last month, this same company rebranded from SMSGH to Hubtel Limited with an audacious tagline – Rethink Customer Service – to help serve our customers better and deliver suitable tailor-fit solutions for all businesses.

In an ideal world, every business should know their customers enough to be able to deliver quality and convenience when it comes to service delivery. The interaction between businesses and customers should be seamless and pleasant.

The journey for most businesses is tough, and we at Hubtel understand this. We believe customers are the lifeline of every business and being able to harness that information is key to survival. Visit our website to get more information.

I’m grateful for the opportunity and privilege to work with such an amazing team of great minds.

We are here to stay, change lives and promote growth for businesses.

Benjamin J. T Sackey.
Benjamin is a Product Designer (UX) at Hubtel. Together with his team, they build payment solutions for businesses. He spends time honing his swimming skills or playing table tennis when he’s not behind his Mac.