Your Credit Balance Is Changing

October 1, 2017 | 1 minute read
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Since we relaunched as Hubtel we have been offering the lowest bulk SMS messaging rate through our new bundles.

To enable us offer the same competitive rates on other services such as USSD, toll-free SMS, and payments, we are making some important changes from this weekend.

Starting this Sunday, 1st of October 2017, we are changing our credit-based balance to a currency-based balance.

This means if you had 380 SMS credits you will now see it as a balance in your local currency (e.g. Ghc10) on your account.

From this currency balance, you can buy a corresponding SMS bundle.

If you need help or want more information we are always just a call or email away. Kindly call toll-free number 0800 222 081.

#RethinkCustomerService

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