Connect With Your Customers This Holiday Season

November 30, 2020 | 3 minutes read

Each year’s holiday season is always a wake-up call for many merchants. To prepare for the rush, new tools are purchased, new staff members are hired and new processes are put into place. It has always been an awesome time for growth and an even better time to establish your brand.

But 2020 has been different. This year has been unlike any other, and perhaps one of the most oxymoronic periods with buying habits shifting and online sales rising. eCommerce has become more important now than ever before. As the holiday season fast approaches, many are wondering what it will look like….

So, how can you properly prepare for the holiday shopping season with eCommerce right at the center? Our eCommerce Holiday Checklist is a great place to start.

To capitalize on the holiday rush this year, while preparing your business for a more optimized customer experience next year, Hubtel has provided the dynamic tools you need to meet your customers wherever they are with whatever they need, however they want.

Breach Online and Offline
This year is all about organized and safe shopping. Engage your customers from multiple fronts as more customers are turning to online shopping to avoid all the challenges with shopping in-store. Customers are more and more involved with their mobile devices. Take your business to your customers. Delight and entertain them with seamless shopping experiences and be sure to reach them right on their smartphones with Hubtel.

Payment Convenience is a MUST…

Offer your customers payment flexibility and convenience. Remember, customers are usually pressed for time during the holiday season and need to complete their purchases ASAP. Secure your customers with multiple payment options from any mobile money network or bank card on Hubtel.

Speed can break or make sales
Fast same-day delivery is key to winning the holiday spend. Last-minute shoppers, impatient buyers, and busy people all want their products delivered quickly. By offering fast same-day delivery for your customers, you appeal to a wider range of shoppers rather than just the organized early birds! It prevents shoppers from missing out by ensuring items arrive on time to start their wrapping…

Be appealing
Personalize your customers’ experiences with recommendations and purchase guides on Hubtel. Customers are loyal to brands that make shopping easy, especially during the holidays. Gain insights into customers’ preferences, inspire and encourage them to make a purchase with holiday offers and season’s favorites.

Include your customers in your holiday celebrations this year.

Be uplifting and help customers get through a rather tough year by providing added convenience and peace of mind.

2020 has proven to all of us that the future is now, and there is no waiting!

Get Extra Income Selling Services

November 11, 2020 | 1 minute read

Earn Attractive Commissions Selling Services on Hubtel

Your storefront can earn extra income from selling airtime, internet data, utilities, pay TV, lottery, betting, insurance and many other services
directly from your Hubtel POS.

These everyday services add value to your storefront and provides a competitive advantage for your business to add another layer of delight
to your products and services to customers.

For each service you sell, you receive an instant commission directly from the provider of the service.

Experience the difference…

– There are no fees to activate all commission services – it’s FREE

– Earn attractive commissions

– On demand, fast-moving services

– Few taps to sell each service directly from your Hubtel POS

Processing your commissions….

Commission rates vary based on the commission percentage of the service and are either calculated as inclusive or exclusive of the cost of the service to the
customer. Commissions are settled instantly on each sale.

The more services you sell, the more commission you can earn.

October 2020 Product Update

November 10, 2020 | 3 minutes read

October 2020 Product Update

A new lifestyle hybrid! Where customers feel a sense of community & loyalty

See what’s new in this update

Your Business Account: Fresh New Look, Simpler Navigation

Your back-office is now more secure

Redesigned to be quicker and simpler to carry out daily tasks, with a new login page and a second layer of login security.

A few things to note:

– You can either login using Google or Microsoft account details.

– Only details of your business and associated business are available on the new portal.

– login alternative will no longer be available.

Easy payroll for modern employers

Pay your salaried employees or suppliers in just a few clicks. Payments can be sent to any Hubtel wallet, mobile money wallet or bank accounts.


– Update your employees or suppliers’ details with a valid remittance account detail(s) via “Manage”.

– Go to “Money” and then “Pay” to choose to pay Employees or Suppliers.

– Follow the steps to process payments.

– If you are the Business Owner, go to “Approvals” to follow steps to approve and complete the payments.

It’s no longer enough to have a website just for customers to see what you sell; offer an online storefront to delight your customers with quick payment and faster delivery”

New customized portal

You can find and buy anything from stores nearby, with an enhanced search engine.

Explore – more items to love!

A more personalized experience page to see and buy items that are more relevant to you.

Flow with the Trend…

A new trending page to find what’s new with your favorite stores and providers. See updates on items that are back in stock, new items and special offers from stores and providers near you.

A refreshed view of Services

Access everyday services from your favorite providers (from airtime, internet bundle, to utility and entertainment) and pay with fewer clicks.

Shoppers’ delights!

Buy more items from multiple stores with multiple fulfillment options in a single payment transaction…

All wallets available

Add items to cart and pay with your preferred wallets in fewer clicks.

A better view of your Account

Manage your wallets, delivery addresses, repeat payments and inbox from a single easy to access attachment.

SMS Messaging on Hubtel is now faster, quicker and more convenient for both business and customer accounts

No SMS credits or bundles

Pay for your messages directly from your Hubtel wallet at lower than market rates. All you need to do is to top up your Hubtel wallet and send messages. No need to bundle or buy SMS credits anymore.

No Contacts/Groups

No need to create groups or store contacts again. Just send your messages and your report and associated contacts will be available to resend within 45 days.

Preview your message

Get a preview of your message and confirm content format before sending to your customers, friends and loved ones.

Easy API integration and management

Setup your API without any wait for approval. Your key will be available as soon as you create them. Top up your API account, link to your Sender IDs and you are good to go!


Features on the Hubtel app you will find useful

September 18, 2023| 2 minutes read

A Refreshed New Look

August 6, 2023| 3 minutes read

August 2020 Product Update

November 9, 2020 | 1 minute read

August 2020 Product Update

Tell stories with images, Your cash flow on the go, & More….

See what’s new in this update

Your cash flow on the go

Keep an eye on your daily transactions and track live sales activities of your business(es) from your mobile phone, even when you’re out and about.

Download Hubtel App

Add items with variations on Hubtel POS App

Details of items that come in different sizes, colors or weight can now be added easily from the Hubtel POS app on Android and iOS devices.

Images tell a story

Make stories about your items come alive with multiple images. Add a maximum of 10 images to items added to your inventory from the POS app.

Pay on time, every time!

Directly deposit wages or payments for your employees or suppliers through an electronic funds transfer using Hubtel’s pay employees/suppliers feature.


Simply add your employee or supplier’s remittance information to their details.

– Select which employee or supplier you wish to pay.

– Send your selected list for Approval.

– Approve or reject requests as you deem fit.


Features on the Hubtel app you will find useful

September 18, 2023| 2 minutes read

A Refreshed New Look

August 6, 2023| 3 minutes read