Central Bank of Eswatini Visits Hubtel for Peer-to-Peer Learning

April 26, 2023 | 3 minutes read

On Thursday, February 23, 2023, Hubtel had the honor of hosting a delegation from the Central Bank of Eswatini. The visit aimed to explore the fintech ecosystem in Ghana and how Hubtel, has supported financial inclusion in the country. 

From February 21 to 23, 2023, the Central Bank of Eswatini (CBE) visited the Bank of Ghana and other key players in the fintech landscape for peer-to-peer learning. Hubtel, one of the key enablers in the fintech space, was handpicked for a visit. 

The delegation from the Central Bank of Eswatini and the Bank of Ghana were received by Hubtel’s General Manager, Mr. Ernest Apenteng, and other members of the management team. 

The visit began with a brief introduction, followed by a series of presentations on the background and history of Hubtel. The presentation also included an overview of the company’s mission, vision, and values, as well as its growth and achievements. 

The main session focused on Hubtel’s operations and products. Presentations covered different aspects of the company’s operations and products, including key products, services, and innovations. The Hubtel team also explained how their products and services are delivered to customers. 

The CBE team received presentations on an overview of the regulatory framework for the fintech sector in Ghana and an insight into Hubtel’s relationship with its regulators. In addition to the informative sessions, the CBE team also took a quick tour of Hubtel’s offices, which showcased the company’s work environment, culture, and technology. 

In addition to the visit from the Central Bank of Eswatini, Hubtel has also recently hosted a delegation from Regulatory Authority for Electronic Communications and Post Office (ARCEP), Benin led by Lawuratu Musah-Saaka, the Deputy Executive Secretary of the Postal and Courier Services Regulatory Commission, Ghana to engage them on the company’s product and quick commerce operations, specifically courier services. The visit aimed to share knowledge and experiences on how Hubtel has provided innovative and efficient courier services to its customers in Ghana.

Central Bank of Eswantini

The ARCEP delegation was particularly interested in understanding how Hubtel has been able to overcome challenges in the courier industry in Ghana and how the company has been able to deliver efficient and reliable services to its customers. The team from Hubtel provided valuable insights and shared best practices that have helped the company to overcome challenges and improve its services over time. 

It is worth noting that Hubtel hosting visits from regulatory officials of the Central Bank of Eswatini and officials from ARCEP, Benin within a month, lends to the testament of the company’s impact in Ghana’s fintech industry. Additionally, this emphasizes the importance of collaboration between fintech companies and regulators in promoting innovation and financial inclusion. 

Hubtel remains committed to working with regulators and other stakeholders to create a more inclusive and sustainable digital financial ecosystem in Ghana and beyond. As the fintech industry continues to evolve, it is important for companies and regulators to work together to create an environment that fosters innovation and growth. 

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Hubtel’s Management Trains for Anti-Money Laundering Compliance.

January 25, 2022 | 2 minutes read

Kokomlemle, Accra, Ghana. Thursday, 20th January 2022: Board of Directors and management staff of Hubtel undertook anti-money laundering compliance training in accordance with its regulatory obligations under the Anti-Money Laundering Act, 2020 (Act 1044).   

In addition to meeting the company’s regulatory obligations, the training was also crucial to raise awareness of the negative impact of money laundering and terrorist financing on society, the economy, the organization, our customers, and employees.

Hubtel recognizes the risk that financial companies are exposed to, such as terrorist financing. The Anti-Money Laundering procedures will provide a guide to protect the vulnerability of our industry by facilitating accurate and reliable KYC. We believe that investing in such compliance is a good investment in our customers’ trust and loyalty, which are values that we cherish.

The e-Crime Bureau and officers of the Financial Intelligence Centre (FIC) led the team through a three-part session to cover various important topics. e-Crime Bureau is a cybersecurity and investigations firm that has provided unparalleled cyber security, digital forensics training, capacity building, and other investigation-related consultancy services to organizations in various sectors since 2011.

Some of the areas highlighted include:  

  • Overview of Anti-Money Laundering and Terrorist Financing  
  • Situational Analysis of Money Laundering – Ghana in Perspective  
  • Money laundering risks associated with fintech  
  • Know Your Customer Procedures & Best Practices  
  • Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD)  
  • Risked-based approach to Anti-Money Laundering / CFT for Fintech  
  • Transaction Monitoring in Fintech 
  • AML / CFT in Ghana –– Legal & Regulatory Framework  
  • Sanctions for AML Compliance Breaches  
  • Anti-Money Laundering Reporting (Suspicious Transactions Report [STRs] 
  • AML Data Solutions for Fintech 

On behalf of the board of directors and management staff, Cornelis Rouloph Otoo, Head of Legal and Corporate Affairs, pledged the company’s continued commitment to staying compliant and continually engaging regulatory agencies to safeguard the security of the company, its customers, and the economy at large. 

With an increasing number of financial terrorism cases in our society, financial institutions must be well-equipped with the necessary resources to mitigate the economic impact.

We are increasingly looking for long-term relationships with compliance institutions and professionals so that our team can provide solutions to any new and unexpected demand for checks or related services. 

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