Month: December 2023

Kokomlemle, Accra – December 22, 2023: Hubtel has announced its employee development initiative, Hubtel Academy, which is designed to empower employees and prepare them to support the company’s mission.   

Hubtel Academy is a staff-only program that equips and prepares employees to develop the skills and knowledge they need to excel in their roles while supporting effective collaboration and goal achievement within Hubtel’s dynamic teams. 

In a companywide email to the staff of Hubtel, the CEO of Hubtel and Chancellor of Hubtel Academy, Mr. Alex Bram, announced the Academy saying;  

“As you know, driving Africa forward by enabling everyone to find and pay for everyday essentials is more than just a company mission for us – it’s a spiritual passion that fuels our desire to reach for the dreams of our forefathers. This is why I’m thrilled to announce the launch of Hubtel Academy, our new employee training platform designed to propel your growth and unlock your full potential within Hubtel. 

It offers a portfolio of learning opportunities tailored to diverse roles and aspirations, from onboarding and orientation, and department knowledgebase to advanced skill development and industry certifications. The academy will help prepare you to support the mission of Hubtel. 

Beyond individual growth, Hubtel Academy serves a greater purpose. It’s the cornerstone of cultivating a unified and values-driven Hubtel culture, where every one of us is empowered to contribute our unique talents and perspectives in executing our strategy. It’s also the springboard for preparing our workforce for the evolving market, ensuring Hubtel remains at the forefront of innovation and advancement. 

As we embark on this exciting chapter together, I want to remind you that your personal growth and professional performance are inextricably linked to Hubtel’s overall growth and performance. By unlocking your potential, we collectively unlock Hubtel’s potential, not just in navigating the future beautifully, but actively shaping it for the better”.  

Hubtel Academy offers a diverse range of learning opportunities, catering to various learning styles and preferences. Employees can expect: 

• Comprehensive onboarding and orientation: Immerse themselves in Hubtel’s culture, values, and products from day one. 
• Flexible learning options: Learn at their own pace through online modules, in-person workshops, and one-on-one coaching. 
• Skill development across the board: Master technical skills relevant to their roles, alongside essential soft skills like communication, teamwork, and problem-solving. 
• Continuous learning and development: Access ongoing training opportunities to stay up-to-date and hone their expertise. 

“This initiative is more than just training,” says Samuel Sarpong, Lead Facilitator of Hubtel Academy. “Our aim is to align employees with Hubtel’s unique work culture, instill knowledge about Hubtel’s values and way of doing things, and effective collaboration with team members. We’re excited to see how this initiative empowers our people and fuels Hubtel’s continued success.” 

Hubtel Academy marks a significant step in the company’s commitment to fostering a vibrant and supportive work environment where employees can learn, grow, and thrive.  

To learn more about this transformative initiative, visit here. 

Growing up, Belinda has always had a passion for catering, even though she studied to become a secretary. Right after school, she set up her own ice cream business named Muttina Baci in 1988. “Muttina” is a combination of her name and that of her husband, and “Baci” means “kiss” in Italian, as this is the place where she learned how to make ice creams.  

Motivated by her passion for catering, Belinda decided to expand her business by opening a snack bar at the Kotoka International Airport in 2006. When discussing the decision to open a snack bar at the airport, Belinda stated, “I felt a nudge to come to the airport.” Explaining how this decision has benefitted her business, she noted, “from a business perspective, the airport has a lot of people coming through on a daily basis —some waiting in the lounge for their flights, others accompanying their loved ones, and some passing through for their personal engagements. Sometimes, these people would want to grab a quick bite.” 

Generally, at an airport, people are in a hurry to get things done, and that is why, even though she was content with the old-school way of accepting payments, she recognized the need to advance to meet the demands of her customers.  

With Hubtel’s POS now in the picture, Muttina Baci has been able to: 

1. Handle sales transactions quickly 

2. Saved time by not processing inventory manually 

3. Improve service speed  

4. Process a broad range of payment methods 

Challenge 

The airport has a bustling and competitive atmosphere, with many similar shops and bars catering to customers. Moreover, most people who come to the airport have limited time to catch a flight and may want to grab a quick snack before doing so. Others also come with a diverse range of payment methods, and any barrier could lead to a lost customer. Additionally, for Belinda, who manages multiple businesses and delegates some roles to others, having a secure system in place is crucial to help her manage her business efficiently. 

“Besides my snack bar here at the airport, I am also a farmer and a philanthropist caring for over 20 widows in my village. Because of this, I am mostly out of Accra, so I needed a system to help keep my snack bar well organized.” 

Solution 

The snack bar transitioned to Hubtel POS – a mobile retail software with a web management dashboard that enables businesses to accept payments from mobile wallets across all networks and banks, generate invoices, and manage inventory in real time. 

For Belinda, the ability to handle sales transactions quickly made it easy for the snack bar to serve customers promptly. The inventory management feature helps her keep track of sales items, ensuring her business stays organized and maintains smooth operations even when she is busy attending to other commitments. 

“I was at my village during the Farmers’ Day holiday, which is something I do every year with my family. Despite this, I remained aware of my inventory levels and the sales my snack bar was making because I received notifications on my phone to alert me.” 

Results 

Embracing change as a business can help you address problems you did not even know existed. 

“On my stretch, I was the first business to start using a POS machine to enhance my services before everyone else adopted it.” 

For Belinda and her snack bar, Muttina Baci, using Hubtel’s POS has enhanced her customers’ experience. Apart from being popular at the airport for her delicious pastries and exceptional customer service, the ability to complete customer transactions quickly is an added advantage for them as well. 

Hubtel’s CEO, Alex Bram, has been named among the top 50 digital economy leaders at the 8th Africa Digital Economy Awards (ADEA), held on 10th November 2023 in Nairobi, Kenya. This award recognizes him as one of Africa’s digital champions and innovators across multiple areas whose contributions have significantly impacted the digital growth and security of the African economy.  

Alex leads Hubtel’s vision of building a platform where everyone can find, pay, and easily partake in the digital economy. His visionary leadership and the collective efforts of everyone at Hubtel have made the company Ghana’s leading payments, quick commerce, and messaging technology company. As CEO of Hubtel, Alex has successfully scaled and pivoted the business through several stages. Alex led the team at Hubtel in its pivotal role in partnering with the Electricity Company of Ghana (ECG) to plug payment processing leakages and grew monthly revenues by nearly 100% to GHS1.2 billion.  

Distinguished men and women driving Africa’s digital journey 

As we applaud his achievements, we also acknowledge the collective impact of distinguished leaders in shaping the digital narrative of Africa.  
 
Sharing the spotlight are other distinguished leaders in the digital economy, including Mr. Selorm Adadevoh (CEO of MTN Ghana), Mr. Shameel Joosub (CEO of Vodacom Group), Mr. Olugbenga Agboola (CEO of Flutterwave), Mr. Tayo Oviosu (CEO of Paga Group Ltd), Mr. Akshay Grover (Group CEO of Cellulant), Ms. Phyllis Migwi (Country General Manager of Microsoft Kenya), Mr. Abbad Reda (CEO of MTN Zambia), Ms. Lillian Barnard (President of Microsoft Africa), Mr. Ralph Mupita (President & CEO of MTN Group), Mr. Mitchell Elegbe (CEO of Interswitch Group), and other exceptional individuals driving Africa’s digitalization journey across various economies. 

Each esteemed individual among the top 50 digital economy leaders at the 8th Africa Digital Economy Awards (ADEA) has demonstrated exceptional expertise in leveraging technology to drive economic growth, foster inclusion, and enhance the overall digital experience of the African continent.  

About Africa Digital Economy Awards 

The African Digital Economy Awards (ADEA) is a Pan-African award that celebrates, recognizes, and honors the pioneers and frontrunners who play a pivotal role advancing in Africa’s Digital Excellence and future.

You may already be familiar with our scheduled orders option, which allows you to order your meals and groceries in advance for delivery at a specific time. But if you aren’t, then keep reading. 

Scheduled orders make it easy for you to plan for your day. 

Are you anticipating a busy workday with no time to go out for lunch? Do you have a packed weekend without much time to order in real time? Are you planning to have friends over for a movie night and want snacks delivered right when you need them? Or perhaps you’re hosting family and want to enjoy quality time with them without any distractions? Then scheduled orders can provide peace of mind and free up time for your other commitments. 

Scheduling an order is easy! 

Here’s how you can schedule your meals: 

1. Open the Hubtel app. 

2. Tap on ‘Food’ and select from your preferred restaurant. 

3. Add to your order and confirm. 

4. Tap on ‘Deliver to me at a later time’ and choose your delivery day and time. 

Here’s how you can schedule your everyday essentials: 

1. Open the Hubtel app. 

2. Tap on ‘Everyday Essentials’ and select the items you want to be delivered. 

3. Add to your order and confirm. 

4. Tap on ‘Deliver to me at a later time’ and choose your delivery day and time. 

So, if you know you’ll have a busy day, schedule your order in advance and leave the rest to us.