Hubtel Launches Health Awareness Month to Encourage Healthier Living Among Staff Members

August 19, 2022 | 2 minutes read
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On Friday August 12, 2022, Hubtel officially launched its inaugural observation of the Hubtel Health Awareness Month at the company’s head office inside Kokomlemle, Accra.

The official announcement, declaring August and each August after it, to be observed as a Health Awareness Month was made at the launch ceremony, on behalf of the Chief Executive Officer and management of Hubtel.

Head of Legal and Corporate Affairs, Cornelis Rouloph Otoo, on behalf of management, entreated staff members to adopt and stay committed to living a healthy life. He also shared management’s support in ensuring that the cause for living healthy doesn’t end and begin during the month of August.

“Even though we have a dedicated month of August, we are very committed and we hope that everybody will be as well, to live a healthier and more fulfilled life. So, despite that we have a singular month for health awareness, during the year, we will be periodically doing small health checks to check on our well-being”, he said.

The month-long observation kicked off with a health talk on Stress Management and Health Maintenance with Clinical Care Specialist, Dr. Salamatu Nantogma. Among the many nuggets she shared were the winning health numbers for employees of the company to practice in order to live a healthier life;

  • 0 – no smoking or quit smoking 
  • 5 – portions of healthy, well balanced diet portions including fruits 
  • 10 – minutes of meditation each day  
  • 30 – maintain a Body Mass Index of 30 all through your life
  • 150 – record 150 minutes of exercise per week.

The Hubtel Health Awareness Month will also feature a series of events and activities at the Hubtel offices in Accra and other zonal offices, including a registration exercise for National Health Insurance cards to encourage staff to engage in regular checkups.

Other events and activities include health screening, health talks, and fun games.

Hubtel Launches in Koforidua

June 21, 2022 | 4 minutes read
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Kokomlemle, Accra –– June 2022: Hubtel, the leading quick commerce, messaging, and payment service provider has announced its operations in Koforidua, the Eastern Region of Ghana.  

Hubtel is extending the speed and ease of connecting retailers to customers in a rapid digital economy, to many parts of the country. This announcement adds to the company’s increasing presence in Ghana with Koforidua being its 6th city of operation, adding to Accra, Kumasi, Cape Coast, Takoradi, and Tema.  

The announcement was made in a float-style activation through the city of Koforidua, giving the residents a colorful glimpse of what they are about to experience with Hubtel. The natives of the city got a first-hand experience with the Hubtel app, getting assistance in downloading the app and activating special day discounts.  

Speaking to Bryt FM’s Isaac Batsa in an interview during the activation, Hubtel’s Head of Commercial and New Market, Gershon Akoto, said, “The retailers in Koforidua gave us a warm welcome when we approached them to sell to their customers through Hubtel. More and more businesses in Koforidua are coming on board to showcase their items on the Hubtel App and website.”

“The people of Koforidua have also shown keen interest in signing on to the Hubtel App. We have been able to interact with some 1,400 people today through the float. Students, workers, and the general Koforidua townsfolk are happy that they can find and buy groceries, food, electricals, and everything else, and pay, or collect payments from unlimited contacts”, he added.

Over the past few years, Hubtel’s mobile app has grown to become a very useful companion for mobile users, helping residents in its operating cities find and buy essential items and services from nearby retailers and providers. Earlier this year, the Bank of Ghana issued a full license to the technology company to operate as a Payment Services Provider (Enhanced), officially permitting it to provide enhanced payment services and innovative solutions to the general public.  

Commenting on the launch of the Hubtel operations in Koforidua, Alex Bram, Chief Executive Officer of Hubtel, stated, ‘For us at Hubtel, our main commitment is to make retailer-customer engagement seamless and easy for both parties. The emerging digital economy especially in Ghana, inspires us to keep innovating and broadening our operations to make sure everyone in Ghana is on board the digital train.”  

“Businesses of any kind, be it, food joints, provision shops, or restaurants, should understand that their customers live on their smartphones and that is not changing anytime soon. It is time to move to where the customers are, and Hubtel is providing that platform”, Mr. Bram further added.  

The people of Koforidua and its environs can now download the Hubtel app to find and pay for anything from retailers and vendors in the city.

About Hubtel 

Hubtel is Ghana’s first full-feature quick commerce platform, connecting retailers and service providers to customers. Hubtel operates with a full license of the Bank of Ghana as a Payment Service Provider (Enhanced) and was recommended for a national award for its role in the digitization of Government of Ghana payment services through the Ghana.GOV payment platform.  

The Hubtel App 

The Hubtel app is a simple way to find and pay for anything nearby. From airtime, jollof, shoes, money transfer, and a lot more. It also makes sending SMS and receiving payments from a large group of people much easier.  

Get the App 

The Hubtel mobile app is available for Android, iOS, and Huawei phones. Users can also go to hubtel.com/app or use the GhanaPost GPS mobile app’s new Marketplace function.     

Hubtel Secures Full License to Operate as an Enhanced Payment Services Provider

April 15, 2022 | 2 minutes read
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Kokomlemle –– Accra, April 2022: Ghana’s leading payments, quick commerce, and messaging technology company, Hubtel, has received a full and final license from the Bank of Ghana (BoG) to operate as a Payment Service Provider (Enhanced).

In September 2019, the Bank of Ghana, in a notice to banks and non-bank financial institutions, stated the need for institutions such as financial technology companies to “provide the legal and regulatory framework for the orderly development of payment systems in Ghana.”  Hubtel applied to be licensed among the pioneering companies to fill this emerging space and was granted initial approval to operate as an enhance payment service provider by the Bank of Ghana in August 2020. 

The issuance of the final license is significant as it confirms that Hubtel’s payment processing operations are compliant with the standards of the central bank of Ghana, and thus permits it to continue to provide enhanced payment services and innovative solutions to the general public. 

Commenting on the occasion, the General Manager of Hubtel, Ernest Apenteng, said, “We are indeed happy to receive our final operating license from the Bank of Ghana. For us this occasion is a major comfort and milestone for the leadership at Hubtel. It also shows our commitment and belief in Ghana’s emerging digital economy. Our clients, customers, partners and indeed our regulators should trust, and rest assured, that Hubtel intends to remain compliant with all regulations that govern our operations, this already is, and will remain, a responsibility of all staff and stakeholders of Hubtel”  

In addition to the Bank of Ghana, Hubtel is notably licensed by the National Communications Authority, certified by the Data Protection Authority and is registered with the Financial Intelligence Centre. The company is also certified as compliant with Payment Card Industry Data Security Standards and ISO 27001 Information Security Management Standards. 

Patience Akyianu Named Outstanding Woman Of The Decade

April 4, 2022 | 2 minutes read
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Kokomlemle, Accra –– Hubtel’s Non-Executive Director, Patience Akyianu has been named Outstanding Woman of the Decade at the just-ended 12th Ghana Entrepreneur and Corporate Executive Awards 2022.

Patience, who is the Group CEO of Hollard, is a multiple award-winning business executive and leader. Patience Akyianu, during her 26-year career as a Finance professional and Banker, has been a recipient of a series of awards and honors, which only speak to her competence and exemplary leadership. She won the African Female Business Leader of the Year Award in 2021, Marketing Woman of the Year in 2019, and Outstanding Group CEO of the Year- 2019.

CEO of Hubtel, Alex Bram in a congratulatory message, said, “For us, we are very proud to have Patience at Hubtel. She brings a wealth of experience and quality leadership that guides the progress of the company. We congratulate Patience for her exemplary and visionary leadership”

Patience is well-known for her outstanding ability to lead and execute. She previously served as Managing Director of Barclays Bank Ghana (now Absa Bank) for 5 years where she built a high-performing and more diverse leadership team. Before that, she was the Finance Director of Barclays Bank Ghana. Under her strong leadership, the performance of the bank consistently exceeded expectations, culminating in its position as the most profitable bank in Ghana.

Congratulations to her, for yet another sterling achievement. Hubtel wishes her continued success.

Hubtel Accra Office Gets a Complete Makeover

February 14, 2022 | 2 minutes read
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Ghana’s leading indigenous technology company, Hubtel has completed an interior design makeover of its head offices in Kokomlemle, Accra.

In a tweet to announce the completion and re-opening, the company proudly announced that “We’ve completed a makeover of our Accra offices. A creative work environment always inspires great user care experiences”.

In addition to the most modern and appealing looks, the improvement to its working spaces has also enabled the company to meet several regulatory and international certification requirements as a Payment Services Provider.

As part of the facelift, several improvements have been made to the floor plans, making room for workspaces such as offices for operations staff, staff lounge, conference rooms, collaboration rooms, a media room, a games room, a gym, kitchenettes and a cafeteria with a bar.

In an internal communication to staff, the company’s Facility Manager, Mr. Henry Armah, stated that it is the aim of the management of the company to ensure a serene, functional, and practical space for all teams, saying “… the core of our business operations revolves around creativity and innovation that benefits customers, so the improved working environment provides us all with the peace of mind and creative flexibility we need to perform more efficiently and productively.”

In an interview, Mr. Armah also said that, “the recent pandemic has altered our way of work in so many ways. The positive fallout of this is that our facilities have had to be able to support work from home as well as work from the office. We believe this makeover gives us a working space that is fit for both.” 

He continued that, “for starters our new spaces support hot-desking very well, and operates as a mini tech campus – very similar to what you will find in the developed markets such as Silicon Valley, etc. The office is also acoustically improved to handle noise and echo-cancellation, so that staff working via video calls are able to have a better sound quality experience.” 

With the photos and videos shared, Hubtel offices have become arguably the largest and most functional office spaces among all the local technology start-ups operating in Ghana.

Hubtel Welcomes Jonathan Ansah as New CFO

January 27, 2022 | 2 minutes read
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Kokomlemle, Accra. January 27, 2022 –– Jonathan Ansah has joined Hubtel as the company’s new Chief Financial Officer.

Jonathan has 20 years of experience spanning five industries, with a proven track record of delivering profitable growth for businesses. His previous roles demonstrate his expertise in business restructuring, financial engineering, and operational efficiencies.

He is a certified Chartered Accountant with extensive auditing experience. He has worked with the global auditing firm Deloitte––Ghana and served as Audit Director at the National Lottery Authority. His seven-year tenure as Finance Director at Cadbury Ghana is highlighted by his leadership of the financial and business strategic planning process, which resulted in the company turning around in two years with positive cashflows and shareholder investment.

Before joining Hubtel, he served as the Chief Commercial Officer of the Ghana Post Company Limited, leading the organization to create its first commercial division since its inception. During this period, he also led the development of e-Commerce, e-Services, and Financial Services expansion strategies, resulting in $5 million in World Bank support. Two banks joined forces under his leadership to form the Post Bank (Agency Banking).

As CFO, Jonathan will lead Hubtel’s finance strategy and be responsible for the accounting, treasury, financial planning and analysis, tax, in business plans, strategies, capitalisation and investor relations of the company.

Jonathan holds a Master of Business Administration degree in Finance from the prestigious University of Ghana Business School, with an ACCA professional certification from the Emile Woolf College in London, United Kingdom.

He is passionate about driving business performance, including transformation, revenue. optimization, efficient business processes, internal controls to ensure business growth and continuity.

Hubtel’s Management Trains for Anti-Money Laundering Compliance.

January 25, 2022 | 2 minutes read
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Kokomlemle, Accra, Ghana. Thursday, 20th January 2022: Board of Directors and management staff of Hubtel undertook anti-money laundering compliance training in accordance with its regulatory obligations under the Anti-Money Laundering Act, 2020 (Act 1044).   

In addition to meeting the company’s regulatory obligations, the training was also crucial to raise awareness of the negative impact of money laundering and terrorist financing on society, the economy, the organization, our customers, and employees.

Hubtel recognizes the risk that financial companies are exposed to, such as terrorist financing. The Anti-Money Laundering procedures will provide a guide to protect the vulnerability of our industry by facilitating accurate and reliable KYC. We believe that investing in such compliance is a good investment in our customers’ trust and loyalty, which are values that we cherish.

The e-Crime Bureau and officers of the Financial Intelligence Centre (FIC) led the team through a three-part session to cover various important topics. e-Crime Bureau is a cybersecurity and investigations firm that has provided unparalleled cyber security, digital forensics training, capacity building, and other investigation-related consultancy services to organizations in various sectors since 2011.

Some of the areas highlighted include:  

  • Overview of Anti-Money Laundering and Terrorist Financing  
  • Situational Analysis of Money Laundering – Ghana in Perspective  
  • Money laundering risks associated with fintech  
  • Know Your Customer Procedures & Best Practices  
  • Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD)  
  • Risked-based approach to Anti-Money Laundering / CFT for Fintech  
  • Transaction Monitoring in Fintech 
  • AML / CFT in Ghana –– Legal & Regulatory Framework  
  • Sanctions for AML Compliance Breaches  
  • Anti-Money Laundering Reporting (Suspicious Transactions Report [STRs] 
  • AML Data Solutions for Fintech 

On behalf of the board of directors and management staff, Cornelis Rouloph Otoo, Head of Legal and Corporate Affairs, pledged the company’s continued commitment to staying compliant and continually engaging regulatory agencies to safeguard the security of the company, its customers, and the economy at large. 

With an increasing number of financial terrorism cases in our society, financial institutions must be well-equipped with the necessary resources to mitigate the economic impact.

We are increasingly looking for long-term relationships with compliance institutions and professionals so that our team can provide solutions to any new and unexpected demand for checks or related services. 

Alex Bram wins Tech & Innovation 2021 at Ghanaweb Excellence Awards

December 12, 2021 | 3 minutes read
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CEO of Hubtel, Alex Bram has won the award for Tech and Innovation in the year 2021 at the maiden Ghanaweb Excellence Awards. 

Alex beat four very tough competitors in that category to emerge the winner of this well-deserved award. The four were no less a person than Ghana’s digital economy champion, Vice President Mahamudu Bawumia, Zeepay CEO, Andrew Takyi Appiah, Co-Founder of Softribe, Herman Chinery Hesse, and Executive Director of Temple, Kodjo Hesse.

There were seventeen categories of awards, and each category had five very worthy nominees, making a win really tough. Alex is therefore one of the very deserving 17 persons rewarded on the night.

Alex Bram

Alex Bram, co-founded Hubtel on 12th May, 2005 – the very last school day at the Kwame Nkrumah University of Science and Technology (Kumasi), where he graduated with a BSc, in Chemistry.

He leads the overall development and execution of Hubtel’s long-term strategy, drives the company’s vision, implements the processes, and creates the order that enables Hubtel teams to bring their best features to life.

Alex Bram is a deliberate and methodical, action-oriented leader with fierce resolve. He is a graduate of the Stanford Graduate School of Business (Executive Education).

FIN Awards

Recently, he was adjudged eCommerce Personality of the Year at the maiden FIN Awards as part of the first-ever African Cashless Payments Systems Conference in Accra.

On that occasion, Hubtel, which is Ghana’s leading messaging, payments, and  eCommerce provider, also picked up the Digital Company of the Year award.

Hubtel, under the leadership of Alex Bram, won that award for its continuous contribution to the country’s digitalization, and particularly for its key role in the design and deployment of the Ghana.gov platform, together with two other local Fintechs, IT Consortium, and ExpressPay.

Indeed the Ghana.gov platform, which has, as of mid-November, raised over GHS35 billion for the government, was also adjudged The Cashless Policy of the Year on the night.

The company was also the first private sector firm to start the process of democratizing Ghana’s GHQR by starting a platform called myghqr.com, which allows both bank app and mobile money wallet users to sign on to the GHQR platform and make and accept payments via the same.

Hubtel has positioned itself as a very useful companion for mobile users, just as it has done with its transformational work in pioneering mobile airtime content services, fintech, and bulk SMS messaging.

It has been a digital finance, eCommerce, and bulk messaging champion operating mainly in Accra, Tema, and Kumasi in the Ashanti Region, and has just started services at Sekondi-Takoradi in the Western Region.

When Covid-19 hit Ghana last year, Hubtel stepped up to the plate and boosted its eCommerce offering, which provided a very convenient avenue for customers to shop for food and other items online from the comfort of their homes and offices at affordable rates.

Hubtel also reduced its transaction fees on the Hubtel e-wallet to the barest minimum, making it even more affordable for customers to transact with their wallets.

Hubtel is Ghana’s first tech company to become a member of the globally acclaimed Pledge 1% in 2017.

Hubtel Launches Operations In Takoradi 

December 1, 2021 | 3 minutes read
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Ghana’s leading messaging, payments and  eCommerce provider, Hubtel, has extended its operations to the residents of the twin cities of Takoradi and Sekondi.

This follows the company’s successful launch in the Ashanti Regional capital of Kumasi in June 2021, and brings the number of cities it operates in to 4; Accra, Tema, Kumasi and now Takoradi.


In an interview, Hubtel’s Head of Commercial and New Markets, Eric Akoto, revealed that “Sekondi-Takoradi was a very obvious choice for us. The city here has been growing very well in the past years. The city has a good vibe with a growing urban population and increasing number of retail businesses.”

Hubtel operates with the approval and regulatory supervision of the Bank of Ghana as an Enhanced Payment Service Provider and was recommended for a national award for it’s role in the digitization of Government of Ghana payment services through the Ghana.GOV payment platform.  Hubtel’s mobile app has become a very useful companion for mobile users, helping residents in its operating cities find and buy essential items and services from nearby retailers and providers. 

The Hubtel smartphone app will allow users in Takoradi and Sekondi to order food from restaurants and local eateries, track delivery and receive real-time notifications from the time an order is prepared, picked up and delivered to the customer’s door. The Hubtel app also has features for users to instantly top up internet data, buy airtime, send money to all bank accounts, and pay for services with any mobile money or bank card.

“We have all become used to walking into stores to pick up everyday things that we need. That same experience is now available on our smartphones. So we can stay at home, connect to any store or restaurant within our city, order anything on our phones and receive it within a short time. Hubtel’s smartphone app and website is freeing us up to be more productive on other activities.” Eric observed.

He further added that, “…as a regulated payment service provider, Hubtel operates a 100% money-back quarantee on all purchases should anything go wrong. Our commitment to customer satisfaction is a foundational part of our service. If you buy anything on Hubtel, and you’re not satisfied with our service we give you all of your money back without any questions.”

On his part, the CEO of Hubtel,  Alex Bram also urged retailers to boldly embrace the changing shopping landscape by getting their inventory onto Hubtel. “If you run any retail business such as a supermarket, restaurant or operate a service, your customers are becoming more and more digital, so it’s time to fit  your store into that new lifestyle that is developing so fast.”   

As a welcome bonus first shoppers will be enjoying up to 50% discount on food and selected items from Takoradi’s favorite restaurants and shops. Along with exciting give-aways on cash and free delivery coupons, residents of Takoradi and Sekondi will be treated to lower-fee and faster deliveries on all orders.

The Hubtel mobile app is available on all Android, iOS and Huawei phones via their respective app stores. Shoppers can also visit www.hubtel.com or access it via the new Marketplace feature on the GhanaPost GPS mobile app.  

Hubtel Wins Double At Maiden FIN Cashless Awards

November 30, 2021 | 3 minutes read
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Ghana’s leading messaging, payments, and  eCommerce provider, Hubtel, has picked up two top industry awards at the maiden Foreign Investment Network (FIN) Cashless Awards in Accra. 

Hubtel was adjudged the Digital Company of the Year, and the CEO of the company, Alex Bram also walked away with the eCommerce Personality of the Year award.

In all, there were 46 awards won by more than 30 individuals and organizations mainly in the areas of digital technology, cashless payments, IT, regulation, and business leadership in general.

The awards formed part of the maiden Africa Cashless Payment Systems (ACPS) Conference, which saw industry players from various parts of the continent discussing how Africa can bridge borders via digitalization and facilitate intra-continental trade within the context of the Africa Continental Free Trade Area (AfCFTA).

Hubtel was adjudged digital company of the year for its continuous contribution to the country’s digitalization, and particularly for its key role in the design and deployment of the Ghana.gov platform, together with two other local Fintechs; IT Consortium and ExpressPay.

Indeed the Ghana.gov platform, which has, as of mid-November, raised over GHS35 billion for the government, was also adjudged The Cashless Policy of the Year on the night.

Hubtel has positioned itself as a very useful companion for mobile users, just as it has done with its transformational work in pioneering mobile airtime content services, fintech, and bulk SMS messaging.

It has been a digital finance, eCommerce, and bulk messaging champion operating mainly in Accra, Tema, and Kumasi in the Ashanti Region, and has just started services at Sekondi-Takoradi in the Western Region.

When Covid-19 hit Ghana last year, Hubtel stepped up to the plate and boosted its eCommerce offering, which provided a very convenient avenue for customers to shop for food and other items online from the comfort of their homes and offices at affordable rates.

Hubtel also reduced its transaction fees on the Hubtel e-wallet to the barest minimum, making it even more affordable for customers to transact with their wallets.

Hubtel is Ghana’s first tech company to become a member of the globally acclaimed Pledge 1% in 2017.

Alex Bram

The CEO of the company, Alex Bram, co-founded Hubtel on 12th May 2005 – the very last school day at the Kwame Nkrumah University of Science and Technology (Kumasi), where he graduated with a BSc, in Chemistry.

He leads the overall development and execution of Hubtel’s long-term strategy, drives the company’s vision, implements the processes, and creates the order that enables Hubtel teams to bring their best features to life.

Alex Bram is a deliberate and methodical, action-oriented leader with fierce resolve. He is a graduate of the Stanford Graduate School of Business (Executive Education).

Source

Cornelis Rouloph Otoo Joins Hubtel as Head, Legal & Corporate Affairs

October 9, 2021 | 2 minutes read
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ACCRA, GHANA – October 10, 2021 – Cornelis Rouloph Otoo has joined Hubtel as Head, Legal and Corporate Affairs.  

Cornelis is an experienced legal practitioner who has built his knowledge through active practice across varied sectors and industries in Ghana including Banking & Finance, Securities, Real Estate, Mining and IT and Telecommunications.   

Recruited by Oxford & Beaumont Solicitors immediately after Law School, he nurtured his expertise in corporate and commercial matters, commercial transactions, and regulatory affairs. After rising to senior associate at the firm, and eager to fuel a continuous curiosity about the intersection of law and technology, he took on a Legal Manager role in the Ghanaian office of international Telecommunications giant, Airtel. Here, he was primarily responsible for the commercial portfolio of the company.  

While at Airtel, Cornelis was awarded the prestigious Chevening Scholarship to pursue a Master’s Degree at the Queen Mary University of London. After his degree, he joined Ashong Benjamin and Associates where he was part of a team that provided legal support and advice within the banking sector which at the time was undergoing considerable reform. Cornelis has also served as an adjunct lecturer at the Ghana Institute of Management and Public Administration (GIMPA) where he taught Intellectual Property.

Having provided legal advisory services as a private practitioner and in-house counsel, Cornelis is uniquely positioned to provide comprehensive advice, with diverse perspectives.   

Cornelis has a keen interest in the growth and development of financial technology and technological solutions in general.  Cornelis also serves as the Vice Chairman of the Player Status Committee of the Ghana Football Association.  

Hubtel Donates Laptops to Right To Information Commission

August 18, 2021 | 2 minutes read
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Ghana’s fast pacing eCommerce, SMS messaging and leading enhanced payments service provider, Hubtel, has donated ten (10) HP laptops to the Right to Information (RTI) Commission as part of its Corporate Social Responsibility.


Speaking during the donation on Tuesday, August 17, 2021, at the new RTI Commission office in Dzorwulu on the Osu Badu Link, Hubtel’s General Manager, Ernest Kwesi Apenteng, said the gesture would go a long way to deepen the country’s democracy.


“We are more than happy to be part of the birth and foundation of this commission,” Ernest added.


Justice K.A. Ofori-Atta, the chairman of the RTI Commission’s seven-member governing board thanked the management of Hubtel for the donation, saying: “We express our deepest appreciation and gratitude…for this invaluable donation. It has come at an appropriate time. It couldn’t have been a better time. We needed them.“

Justice Ofori-Atta assured that the laptops would be put to good use in achieving the commission’s mandate of promoting, monitoring, protecting, and enforcing the right to information and access to information in this country.


The Executive Secretary of the commission, Yaw Sarpong Boateng, a distinguished lawyer, called on other organizations to emulate Hubtel’s gesture.


The RTI Bill was passed on March 26, 2019, by Parliament and the President subsequently assented it into law on Tuesday, May 21, 2019.